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Company Info
Wipro

Company Profile

Technical Manager-Vulnerability Management

Posted by Wipro on 11.23.2017
Job ID: 1163060
Location: Norwich, Norfolk, United Kingdom
Job Category: Information Technology, Telecommunications
Salary: per year
Job Views: 393
Post Code:
Employment Type: Full time
Posted: 11.23.2017

Job Description

Role: Technical Manager-Vulnerability Management
Job type: Permanent
Location: Norwich, UK
Expected salary:

Job description:
The security of our Client's IT environments is critical ensuring thesafety of our client customer data. Cyber criminals are looking toexploit weaknesses in security systems to steal or maliciously impactthe data contained within our client systems.
This role exists to operate and improve our client's VulnerabilityManagement via the delivery of a Global Vulnerability Managementservice.
This role takes personal accountability during Major VulnerabilityIncidents and is accountable for ensuring resolution of Critical andPriority patching. The demands of this role are such that disruption24x7 can be expected, demanding high degrees of flexibility andresilience.
The scope of the role is to support all our client's geographies andbusiness units.

Role Purpose:
To build and operate a Global Vulnerability Management area tosupport all CIO teams and suppliers with vulnerability resolution and patching.
The development of Vulnerability management strategy andimplementation of systems and processes to ensure swift resolution ofidentified vulnerabilities.
Central ownership of Vulnerability incidents and resolution plans/activities.
Chair of the TVSG

Key aspects of role:
ACCOUNTABILITIES / OUTPUTS
Accountability for managing the Vulnerability Management team
Direct management of Operational Costs
Lead supplier management activities within the team
Develop clear strategy and roadmap in-line with Service Improvement programs
Drive operational efficiencies through the exploitation of technology
Provide excellent levels of leadership for both internal and partner resources.
Drive exceptional levels of service security through regular patchingand maintenance
To be a highly experienced problem solver who is confident inmanaging multiple teams/suppliers to achieve resolution of incidents.

Success factors
All patches applied globally in lines with control BUP-C-143.
All suppliers globally meeting or exceeding our client's patching requirements.
All vulnerability incidents resolved within the timelinescommunicated via the CISO triage process.
Development and ongoing maintenance of a central patch repository todetail the latest patch level for all commonly used software.
Effective risk and control frameworks that minimise risk exposuresand resolve issues swiftly.
Provide executive updates on patching and incidents
No vulnerabilities older than 6 months which have treatment plans.
Reducing vulnerability numbers
IT SLA s and controls
Service Risk
Supplier spend and SLA s

QUALIFICATIONS
ITIL Foundation, or relevant experience

SKILLS/KNOWLEDGE
Supplier Management
Working and engaging at a senior executive level
Security patching and maintenance
Monitoring technologies and software
Application Development Lifecycle
Service Management experience
Business orientation, able to translate IT into business terms
Ability to influence others effectively to achieve the required outcome
Strong problem solving abilities
Ability to work in a time-pressured environment

EXPERIENCE
IT Service Management ITIL
Previous experience of delivering and managing patching andmaintenance of IT systems
Data manipulation experience
Previous Service Management (Incident, Problem, Change, EventManagement) experience.
Relevant financial services industry experience
Working with and managing outsourced IT services and suppliers
Strong IT Infrastructure knowledge
- provided by Dice

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